Ben and Gary Show - Episode 31
Jan 31, 2019
What? We Are Running A Business!
The docs thought they knew it all from their dental education. But they only knew dentistry.
To practice, they had to learn business. Both got their business training wheels as associates in the practices they joined after dental school.
- How to get patients
- Support team
- Practice management systems
- What equipment
When they set up their own practice, they got help from practice management consultants who helped them implement the systems they needed to manage their practice.
Coaches took them to next level helping them to grow and build their practice.
- Build a team with everyone in tune with the core values and practice mission
- Build patient relationships so that expectations are met
- Provide patient services that result in recommendations
They differentiate themselves from other practices with outstanding customer service.
- Excellent team invested in the practice
- In house lab that can deliver beautiful, custom results
- Continued investment in new technology and learning new techniques
Dental school was just the beginning. Learning never stops.